An Insight on NCR Counterpoint: The Best POS System
What is a POS system? It is a retail management solution that can manage your inventory, interact with your customers, increase your sales, deal with your vendors, process your payments securely, plan for contingencies, keep your employees in check, and operate your entire franchise in the background while you sit back and take a breather.
What is NCR Counterpoint? NCR Counterpoint is all of the above and more, by far the best pos system there is to offer in the market as it redefines the potential of Retail POS systems and what they can do. It boasts an unlimited cloud database powered by the Microsoft SQL server along with the plethora of customizable features that empower you to design your very own POS system for sale and support.
Functionality At Its Finest:
This is where it gets better as Counterpoint is integrated with numerous modules that skyrocket its functionality. This modular design not only encourages a diversified coverage that caters to every aspect individually without cluttering up data and causing any crashes.
The first module is the inventory management system that accomplishes even the most complex of stocking calculations for you, accompanied by its capabilities that streamline the process via its automated machine learning. What does it learn, you ask? It absorbs and recognizes different sales patterns based on customer preference and seasonal festivities to ensure that you never run out of stock.
Then comes in another crucial module that is the dedicated customer profiling system. This is where it gets interesting as Counterpoint is crafted to hold all kinds of customer information that can help you improve the customer experience while also boosting the chances of an upsell. Customer information includes but is not limited to a phone number, email, purchasing preferences, sales history, and even birthdays.
Vendor management is another building stone that formulates the seamless user experience of NCR Counterpoint as it connects you to your vendors and eliminates loopholes such as delayed payments and latency during stock replenishment. This not only helps you develop better relations with your vendors but also encourages them to provide dedicated service that’s mutually beneficial.
Organization And Execution:
Organization is something that can help your business reach new heights as different prospects tend to build up on each other. This is where Counterpoint’s efficiency holds that untapped potential to keep everything balanced. There is a vast playing field for you to work with as each of your products that are featured on Counterpoint can be customized to the core with menus, filters, profiles, toolbars, and table views. The purpose of these is that you have an unlimited number of categories and sub-categories that can hold all your products with their specific attributes related to dimensions, colors, etc.
Counterpoint not only takes the organization of your products seriously but also offers top-of-the-line employee management features, including a clock-in and clock-out function at every workstation to provide you with all the necessary metrics such as working hours and upsells to determine their overall performance.
When it comes to execution, then Counterpoint was built as a self-sustainable POS system that can make your decisions for you without any manual interference. This can be considered as a plus point that Counterpoint is equipped to handle vendors, replenish your stocks, and track your employees without you ever having to lift a finger.
Mobility and Security:
You might be wondering that something with a massive infrastructure such as Counterpoint would be unable to host mobile support, but Counterpoint functions on one primary principle that is cloud computing, and this empowers it to outshine its competitors by tending to streamlined mobility.
Since Counterpoint harnesses the true potential of cloud computing, then you have a very flexible POS system at your disposal that can be used to yield the kind of results that you want. It can be optimized and integrated into any mobile device such as a phone or an iPad. You can head on vacation and still keep an eye on the performance of your workers and the metrics of your business.
There is also another plus point to having a mobile POS system, and that is the ability to sell on the go as you can now conduct door-to-door sales and generate receipts on the go with Counterpoint’s active operational mobility including its eCommerce availability that makes it an omnipresent POS solution.
Security has always been Counterpoint’s forte with its native payment module, which ensures that no payment goes through unapproved. Counterpoint houses PCI DSS compliance, along with the support for other payment methods such as credit and debit cards. But this is not all as Counterpoint reinforces all of your customer data with its secure firewall to ensure that none of your business’ or customers’ credential gets into the wrong hands.
Monitoring And Calculating:
Last but not the least, this might be the most monotonous and dry prospect of running a business, yet this turns out to be the game-changer as Counterpoint monitors your activity in real-time with a series of operations going around under the hood.
The Dashboard is where it all happens because this is where you can switch between multiple viewing modes to specifically analyze the metrics of your business that matter to you the most. General Ledger is another prominent feature when it comes to monitoring the progress of your business as the ledger is bound to list down the details of all transactions, stocks, vendors, and other minute details for you to keep track of even after months or years have gone by.
NCR Counterpoint is your one-stop destination as a refined retail management POS system that proves to be an amalgamation of robust cloud support and integration of automated programming at its best!
